Hôtel Renoir à Le tourisme sur la Côte d'Azur

Unfortunately, our experience was far below what we would expect from a 4-star hotel. There was no assistance with our luggage upon arrival. We had to specifically ask for help; otherwise, guests seem to be expected to carry their own luggage up the very steep entrance/stairs, which is quite difficult. The shower was blocked, causing water to leak, and we also found hair on the towels, which was very unpleasant and raised concerns about cleanliness. The most serious issue happened at night. There was a very loud fight in the room next to ours that continued for nearly two hours. I contacted reception and asked for help, but unfortunately they did not manage the situation properly. In the end, I had no choice but to call the police myself to make it stop. We had virtually no sleep that nig…

I had an excellent experience during my stay, and I would particularly like to highlight Ladin at the reception desk, whose professionalism and outstanding level of service truly made a difference. When we encountered an issue with the air conditioning at around 9:00 PM, at a time when no technician was available to come to the hotel, Ladin handled the situation remarkably well. She remained calm, reassuring and solution-oriented throughout. Thanks to her responsiveness and resourcefulness, she managed to find a solution and get the air conditioning working again without requiring a technician to come on site. She kept us informed and reassured us throughout the entire situation, turning what could have been a very frustrating experience into a perfect example of excellent hospitality. Be…

Location is good , check in take long time , room service totally bad , rooms always noisy and no black out ,service in this hotel totally changed from last year , no answer in the feedback emails Bad experince , never recomended

The location and the staff, in particular Mrs. Ladan, were fantastic and really available for everything and giving us also good information about the city. Renoir has everything you need for a complete well deserved 4 star Hotel. Warmly recommended to stay at the Renoir Hotel if you wanna visit Cannes.

Gabriela was absolutely wonderfull....this hotel is a must if you're passing through Cannes!

Perfect place!

Après un séjour de 2 nuits et 3 jours à l’Hôtel Renoir à Cannes, je suis très satisfait de mon expérience. Le rapport qualité-prix est tout simplement excellent. La chambre est un peu petite, mais elle convient parfaitement pour une personne seule ou un couple. La salle de bain est spacieuse, moderne et très bien équipée. J’ai également beaucoup apprécié le petit balcon, idéal pour profiter du soleil. Y a un parking à côté où l’hôtel a déjà 3 places pour 20 euro la nuitée payé avec l’hébergement. Le personnel est particulièrement accueillant, professionnel et toujours aux petits soins pour les clients. Je recommande cet hôtel sans hésitation pour un séjour à Cannes.

Expérience absolument inacceptable. Lors de notre séjour, une employée occupant le poste de première de réception d'origine roumaine a endommagé ma valise alors que lorsque je la lui ai confiée, celle-ci était en parfait état. À cause de cela, je me suis retrouvé avec une valise totalement inutilisable et j’ai dû en racheter une nouvelle à mes propres frais. Lorsque j’ai demandé des explications, cette employée s’est montrée particulièrement agressive et violente dans son attitude, aussi bien envers moi qu’envers mon ami. Au lieu de chercher une solution, elle a refusé toute responsabilité, nous a à peine écoutés durant tout l’échange et a fini par nous claquer la porte au nez en affirmant : « Vous n’avez aucune preuve de toute façon. » Une attitude profondément choquante envers des clien…

Very terrible experience!!! The overall experience was disappointing. The staff showed very little concern for guest comfort and well-being, despite repeated complaints about noise and a malfunctioning air conditioner. Communication was poor, and our concerns were largely ignored throughout the stay. As a family traveling with two young children, we expected a higher level of care, professionalism, and customer service.

Hôtel Renoir is ideally located, offering convenient access to the main attractions while remaining easy to reach. The property is well-presented, and the rooms are thoughtfully designed, well-equipped, and comfortable, with pleasant views of the surrounding area. The bed was particularly comfortable, contributing to an enjoyable stay. The staff were consistently friendly, professional, and efficient, ensuring a smooth check-in and check-out experience. Breakfast, while relatively simple, provided a sufficient variety of options to suit most guests. The hotel also offers excellent value for money, and we felt the quality of the accommodation and service fully justified the cost. Although there are a few minor areas where improvements could be made, our overall experience was highly positi…

We had a great stay here at the hotel. The staff were friendly and professional. Room was spacious, clean, and the air conditioning was by far the best we experienced on our trip so far. The lobby has fresh water (still and sparkling) which we thought was a nice touch. The hotel is only a 5-7 minute walk to the train station and 7-10 minute walk to the beach and main area. There was a police station close by which made us feel safe walking at night but regardless the area seemed safe. The street is quiet and not much traffic at night. Would stay again and recommend to friends and family, great value for your money. Merci!

I m travelling a lot and I can t describe how good I felt at Renoir hotel I m gonna come stay here every time I come back to Cannes. Gabriela from front desk is the most amazing she was helpful and nice with everything I needed. really for the rates / night this hotel is most you can wish for. I was so sad to leave unfortunately I had only one night in Cannes. I traveled alone as a young girl and I felt so safe and comfortable here, the hotel is just 2 minutes walk from the beach and is placed right near police station. The street that it has view to is beautiful everything 10/10 for this hotel. Thank you for making me feel safe comfortable and pleased. I can t wait to come back

Un hôtel splendide dans lequel j’ai passé un séjour mémorable sur la côte d’Azur. Une suite de 45m2 à un prix très abordable pour le service rendu. Des petites surprises pour me remercier de ma fidélité. Le séjour était parfait avec un personnel très à l’écoute et disponible. Ma suite donnait sur le boulevard de la Croisette et le Palais des festivals situés à 5 minutes à pied de l’hôtel tout comme la gare pour pouvoir visiter tout ce qu’il peut se trouver dans les villes azuréennes. Super séjour, je reviendrai.

Le personnel est aux petits soins et offre un service digne d’un palace. Ladin, à la réception, est doté d’une présentation irréprochable et a su nous apporter des solutions ainsi qu’un service exemplaire face à nos nombreuses demandes. C’est une perle rare. Je remercie également Gabriella pour son professionnalisme et son remarquable sens du service. Je recommande fortement cet établissement situer à deux pas de la Croisette

Amazing hotel with great service! Perfect place for a city escape in Cannes and Gabriela, the reception manager, went out of her way to make us feel perfectly comfortable! Great experience and will definetly come back!!

Leider eine sehr enttäuschende Erfahrung. Die Zimmer entsprachen bei unserer Ankunft nicht dem erwarteten hygienischen Standard. Die Probleme wurden bereits etwa 10–15 Minuten nach dem Check-in direkt einer Mitarbeiterin gezeigt und erklärt, das Hotel war also von Anfang an über die Situation informiert. Trotzdem wurde später behauptet, die Zimmer seien in einwandfreiem Zustand gewesen und man versuchte, uns die Verantwortung für Dinge zuzuschieben, die nicht von uns stammten – unter anderem Zigarettenstummel auf den vorgelegten Fotos. Besonders unverständlich ist zudem, dass selbst für ein Zimmer, das im Zeitraum vom 24.–26. überhaupt nicht genutzt wurde, keinerlei faire Lösung angeboten wurde. Anstatt professionell und kundenorientiert mit der Situation umzugehen, zeigte sich das Manage…

i left within 1 hour of check in

⭐1/5 — AVOID Paid for 6 nights. Lied to. Moved 3 times. Left with no room. Chargeback initiated. I am writing this review because Hotel Renoir refused to take any responsibility and refused any refund after completely failing to deliver the accommodation I paid for. I booked a Prestige room with TWO single beds for 6 nights. I slept in THREE different rooms and was forced to check out ONE DAY EARLY. This is what happened: 🔴 NIGHT 3 — INCOMPETENCE: Moved to a room with ONE bed. Nobody checked before moving us. I had to go to reception at 10 PM on my holiday to fix a problem created entirely by this hotel. 🔴 THE SUITE WAS A LIE: The suite was not an upgrade. It was the only room with two beds available. Staff had no other choice. They then PROMISED us we could stay until check-out. That p…

Très bon hôtel.

Cette hôtel ne dispose pas de place de parking au pied du bâtiment..Chambre moyenne pour un 4 étoiles.Tres bruyant, le double vitrage ne suffit pas à atténuer les bruit de la route et de la gare .Les serviettes de douche sont trop petites pour s'enrouler dedans.La clim semblait ne pas fonctionnai tp